When something doesn't go the way you expect.
Windows says it protected my PC
Bridge isn't signed with a paid certificate yet, so Windows doesn't recognise it. Choose More info, then Run anyway. Only do this for files downloaded from bridgesoftworks.com.
The download button says Coming soon
That app or add-on hasn't been released yet. Check back later, or look in Bridge's Store › Updates.
An app isn't in Bridge's top bar
Open Settings › Apps and check that Show in Bridge is on for it. You can also choose there whether it shows as a tab or an icon. Every installed app is always in the app drawer beside the Bridge logo.
An add-on says something is missing
Some add-ons build on others. Bridge Mode needs Bridge Desktop and Bridge Multi-displays; Bridge Mobile needs Tailscale on your PC. Bridge names what's missing and offers to install it.
A website doesn't work right
- Turn Shields off for that site with the Shields button, then reload.
- Check the site's permissions with the padlock in the address field.
- Try a private tab (Ctrl+Shift+N) to rule out an extension.
My games aren't showing
Open Settings › Games › Launchers and check the launcher is on. Games from emulators or loose folders need adding in Custom launchers or Your folders. Bridge looks for new games every few minutes, or choose Look again.
My phone can't reach my PC
Bridge Mobile works over Tailscale. Check that the phone and the PC are signed in to the same Tailscale network, that Bridge is open on the PC, and that the phone is allowed in Settings › Bridge Mobile.
Get Bridge back to normal
- Bridge Mode: choose Exit to desktop in Power, or switch it off in its Settings section.
- Everything: Settings › General › Factory reset clears Bridge's data and starts setup again.
Something else
Open Settings › Bridge Info. It shows the versions of every part and a live log you can copy when reporting a problem.